FAQ
  1. What is thermoplastic coating?

  2. What is the warranty on thermoplastic coated steel products?

    • 5 years with life expectancy of 15 years or more.
  3. Can thermoplastic products be recycled at end of useful life?

    • Yes, the product is 100% recyclable.
  4. What are most popular products?

    • 358 round & square tables
    • 158 & 238 rectangle tables
    • 940 & 942 benches
    • EX-32 & PR-32 matching trash receptacles
  5. What are the mounting options for coated steel products?

    • Portable (P)
    • Surface mounted to concrete (SM)
    • In ground mounted in concrete footer (S)
  6. How does the part number system work?

    • Mounting Options

      • "P" designates a portable mount option that is completely moveable
      • "SM" designates surface mount option that requires mounting on top of a concrete surface
      • "S" designates in-ground mount option that requires digging in order to mount properly
    • Seat Patterns

      • "V" designates the Diamond Pattern
      • "P" designates the Perforated Pattern
      • "VR" designates the Diamond Rolled Pattern
      • "PR" designates the Perforated Rolled Pattern
      • "W" designates the Wave Pattern
      • "FB" designates the Fiesta Pattern
      • "S" designates the Slat Pattern
    • For further clarification please call our customer service representatives, or your local representative for assistance.

  7. What gauge is our product?

    • The gauge of the materials used depends on the product as well as the pattern chosen.
    • Our diamond patterns are made up of 9-gauge material, while all other patterns for tables and benches consist of a 12-gauge steel sheet.
    • Our frames are either 1-5/8" O.D. or 2-3/8" O.D. all MIG welded frames for all tables and benches.
  8. What are the color options for furnishings?

    •   
  9. What are the most popular color choices for thermoplastic products?

    • Green
    • Blue
    • Red
    • Black
  10. What are the options for custom colors?

    • 8 standard color options for top and seat components
    • 7 standard custom color options for top and seat components
    • Unlimited color choices for framework.
  11. What seating styles are available?

    •   
  12. Where does the product ship from?

    • Red Bud, IL
  13. What is the average lead time?

    • 2-4 weeks
  14. What customization options do you offer?

    • Custom laser lettering
    • Custom punched lettering
    • Logo emblem or insignia
    • Other custom design services are available for special projects
  15. What other materials do you offer besides thermoplastic coated?

    • Recycled
    • Wood
    • Aluminum
    • Powder Coated
  16. What other products do you sell?

    • Early Childhood Furnishings
    • Grills
    • Fire Rings
    • Bike Racks
    • Bollards
    • Planters
    • Crowd Barriers
    • Umbrellas
    • Lantern Hangers
    • Bleachers
    • Golf dividers
    • Foul ball poles
  17. Will hardware be included with my order?

    • Yes
  18. Is assembly required?

    • Basic installation according to the install manual.
    • Tools Required:
      • Wrench
      • Tape Measure
      • Level
      • If mounting in ground, concrete will be required
    • Contact us to learn about nationwide install services
  19. What other products do you have outside of Site Furnishings?

    • Shelter
    • Shade
    • Outdoor Fitness Equipment
    • Dog Park Equipment